Data Protection 2018-08-13T07:23:53+00:00

Protection of Personal Data

The personal data controller and the online store provider is DESTILARNA KARAKTER d.o.o. The online store provider as the controller of personal data vows to protect, store and process all personal data in accordance with the Personal Data Protection Act and other regulations in the field of personal data protection.
Any registered user may at any time submit a written contact form on this website or use any other agreed upon way to demand that the personal data controller permanently or temporarily ceases to use their personal data. The personal data controller must prevent the use of personal data for direct marketing purposes within 15 days and then inform the user who made the request within a further 5 days, either in written form (via email) or in any other agreed upon manner.
After the data is deleted, the user can no longer use any benefits and is removed from the database of registered users by the controller. If the user does not wish to receive special offers and other information material from direct marketing, they can opt out of all forms of notification.
All personal data obtained through the website is used exclusively for business purposes (dispatching orders) and informing users about new products if this option was specifically selected, in accordance with applicable law and for the fulfilment of the provider’s obligations under general terms and conditions.

Required Data

To carry out the order and to be able to inform you of its status we need the following personal information:
First and last name
Address
E-mail address
Credit or debit card information (in the event of a credit or debit card payment)

Security of personal information

When you enter your credit card information on our website, secure servers are used to ensure that all details are encrypted before they are sent to us. Credit card details are only stored in the database of the credit card processing company in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre.
We may use technology to track the patterns of behaviour of our site visitors. This may include using a “cookie” which is stored on your browser. You can usually modify your browser to prevent this from happening. Unless you opt to modify your browser settings, the information collected in this way can be used to identify you. If you have any questions/comments about privacy, you can contact us via our “Contact Us” form.

Data Modification or Deletion Requests

You can check which information we store about you by logging into your user account or by reaching out to us through our contact form.
You can use the contact form or regular mail to demand that any information about you be deleted from our database at any time.

About Cookies

What are cookies?
Cookies are small text files that most websites store on devices through which users access the Internet in order to identify the individual devices used for accessing. Their storage is controlled entirely by the user’s browser; the user can opt to modify browser settings to limit or disable cookie storage.

Why are cookies important?
They are of fundamental importance for providing user-friendly online services. With the help of cookies, the interaction between the web user and the site is faster and easier. The website uses them to store an individual’s preferences and experiences, which saves time and makes browsing websites more efficient and user-friendly. Some concrete examples of using cookies:

• For a better user experience, content display may be adjusted for website visitors in accordance with their past visits
• To save choices when shortlisting devices and offers and comparing them
• To allow the user to remain logged in to the parts of the website that require logging in
• To recognise devices (computer, tablet, mobile phone), which enables adjusting the content to the device on which it is being displayed
• To monitor site traffic, which allows for the checking of the effectiveness of content display and ad relevance, and enables constant improvement of the website
• They are necessary for some services (e.g. online banking, online shopping, and other forms of e-commerce)

Disabling cookies
The user can decide whether they will allow cookies to be saved on their device. Cookie settings can be monitored and adjusted in the browser.

Our Information

DESTILARNA KARAKTER d.o.o
Ulica Pod gozdom 19
4264 Bohinjska Bistrica
Slovenia